At First Energy Service, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have regarding your information when using our website.
Who We Are
Our website address is https://firstenergyservice.com.
Comments
When visitors leave comments on our site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string. This information helps us detect and prevent spam.
An anonymized string created from your email address (a “hash”) may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public alongside your comment.
Media
If you upload images to the website, avoid uploading files with embedded location data (EXIF GPS). Visitors may download and extract location data from images posted on the site.
Cookies
-
If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These last for one year.
-
When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.
-
If you log in, we create cookies to save your login details and display preferences. Login cookies last two days, screen option cookies last one year, and “Remember Me” keeps you logged in for two weeks. Logging out removes these cookies.
-
If you edit or publish an article, a cookie will be stored in your browser that simply records the post ID of the article you edited. It expires after one day.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites functions as if you visited those websites directly. These third parties may collect data about you, use cookies, and track your interactions if you have an account with them.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email for security purposes.
How Long We Retain Your Data
-
Comments and their metadata are stored indefinitely so we can automatically recognize and approve follow-up comments.
-
For registered users (if any), we store the personal information provided in user profiles. Users can view, edit, or delete their personal data at any time (except usernames, which cannot be changed). Website administrators can also access and edit this information.
Your Data Rights
If you have an account or have left comments, you may request an export of the personal data we hold about you. You may also request deletion of your personal data, except for information we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be reviewed by an automated spam detection service.